Understanding the platform

How the Platform Works

Frankly is a browser-based video discourse platform. You are not required to download any software in order to use Frankly.

Runs in a browser tab

The Frankly platform requires only a compatible device, supported browser, and active internet connection (WiFi, ethernet, or cellular).

Uses your device’s camera, mic, and speaker

Frankly will look for the camera, microphone, and speaker that are activated to run in your browser. You will need all three of these items to hold a face-to-face conversation on Frankly. (If you have no camera, you can still speak, but your other group members won’t see you.)

Includes a built-in conversation guide

Frankly includes a built-in conversation guide with intuitive instructions. Simply follow along with your partner and ask / answer the prompts included in each conversation round.

Includes a “Need Help” link

Having trouble? Refer to our troubleshooting tips or click “Need Help” below the video window for ideas and support.

Platform Requirements

Please review the platform requirements for Frankly in advance of joining an event to ensure that your preferred device, browser, and location will support your face-to-face conversation.

Supported Devices